Privacy Policy

Elite Roofing & Restoration, LLC is committed to protecting the privacy of our customers, website visitors, and any individuals who interact with our company. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website [https://roofwithelite.com] (the “Site”) or engage with our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including but not limited to:

Personal Identification Information: Name, email address, phone number, physical address, and any other information you voluntarily provide to us.

Non-Personal Identification Information: Browser type, IP address, the pages you visit on our Site, the time and date of your visit, and other similar information.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our Site and gather information about your browsing activities.

2. How We Use Your Information

The information we collect may be used for the following purposes:

To Provide and Improve Our Services: We use your information to respond to your inquiries, provide the services you request, and improve our offerings.

To Personalize Your Experience: We may use your information to tailor our communications and offers to better meet your needs.

To Send Periodic Emails: We may use your email address to send you information and updates related to your inquiry or services. You may opt out of receiving these emails at any time.

To Comply with Legal Obligations: We may use or disclose your information when required by law or to protect our legal rights.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include using secure servers, encrypting sensitive data, and limiting access to your information to authorized personnel only.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third-party service providers who assist us in operating our business, conducting our services, or servicing you, so long as those parties agree to keep this information confidential.

5. Your Choices and Rights

You have the right to:

Access and Update Your Information: You can access, correct, or update your personal information by contacting us directly.

Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us.

Request Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Mobile Information and SMS Text Messaging

If you give us your mobile number and check the consent box on a form on this website, we may send you text messages about your project and, if you opted in to them, occasional seasonal offers. Consent is not a condition of any purchase, and the consent box is never checked for you.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can stop messages at any time by replying STOP, and you can reply HELP for assistance. Message frequency varies, and message and data rates may apply. Full details are in our Terms and Conditions.

Your Rights

You control the information you give us. You can ask us at any time to tell you what personal information we hold about you, to correct or update it, or to delete it. You can also ask us to stop using it for marketing.

To unsubscribe from text messages, reply STOP to any message you receive from us. To stop marketing emails, use the unsubscribe link in the email. To update your contact details or request deletion of your information, email info@roofwithelite.com or call (540) 303-9356. We will respond within 30 days.

Opting out of text messages does not affect your estimate, your project, or any work we are doing for you.